Many times, QuickBooks is unable toconnect remote server, which occurs when the workstations cannot accesscompany. As a consequence of QuickBooks connectivity issues, the user cannot
communicate with the QuickBooks company file. There are numerous issues which make QuickBooks unable to connect to remote server which is clarified in this post. Thiserror comes with an error message stating
“QuickBooksdesktop unable to connect to the remote server”
“Error can’tcommunicate with QuickBooks server”.
If you are facing such an error, then readahead to clear all your clouds of confusion. However, you can also ask our
professionals to resolve the error for you. Ring up to our professionals right
away. And leave the rest on our team.
Triggers to the QuickBooks Unable to Connect to Remote Server error
There can be a couple of reasons behind theoccurrence of the error, which includes:
- In case there is any issue withQuickBooks file hosting or permissions
- Or when the QuickBooks database server manager is not working
- In case there is not a properset up of the QuickBooks server
- Or if there is halt in theconnection
- Any third-party software mightalso cause such an error
- Outdated QuickBooks versionmight lead to such an error
Solutions tothe QuickBooks Unable to Connect to Remote Server problem
There can be a couple of solutions to thiserror, out of which below listed are the most effective ones:
Solution 1: Updating QuickBooks to the latest version
The very first method can be to update QuickBooks to the latest version, which can be done by carrying out thesteps below:
- First of all, the user needs toclick on help menu and click update QuickBooks
- And then, click on the optionstab and select mark all option
- Also, click update now tab andwait to get updates
- Now, once you are done withupdates, close QuickBooks and reboot the system
Solution 2: checking the settings in the webmailpreferences
- This can be done by moving tothe edit menu and clicking on preferences
- After that select send forms
- And also choose view mypreferences and select the email account which you use and click edit
- Lastly, update SMTP and savethe same
It is expected that after going throughthis post, will be of much help in reconnecting to remote server or resolvingQuickBooks error: Could not connect to the email server. But if you stillface the same issue, or in case of any technical query, feel free to contact our QuickBooks desktop support team. Connect with us via our toll-free customer numberi.e. 1-800-761-1787, and we will be happy to help you.
Related article: How to Setup and Configure Email Services in QuickBooks?
