QuickBooks error 15102 is usually seen when the user triesto download a payroll or QuickBooks desktop update. This error appears with an error message “Error 15102: Failed to reset update”. There can be numerous causes behind the occurrence of QuickBooks error 15102, which are listed later in this post. If you are also facing such an error, then in this post, you can unleash the quick fixes to the QuickBooks error 15102. Thus, we recommend you to read thispost carefully till the end. Or you can also get in touch with our customer support team, via our toll-free number +1(800)761-1787, and leave therest on our professionals. They will resolve your issues instantly on your behalf.
Factors triggering QuickBooks error 15102
The user might end up in this error due to a couple offactors namely:
- When a specified download location is invalid ornot accessible. And shared download is turned on
- In case the QBD is running in a terminalservices environment in multi user mode
- Such an error can also occur if the user is notlogged in as windows admin. Or running the application as admin and using windows vista
Steps to fix the error
There can be numerous methods to fix the error, one of whichis to confirm the mapped file location is correct. The steps to be carried out are:
- The first step is to click on F2 key and thenthe user will get a product information window on the screen. After the user is able to spot the mapped location path, then it is recommended to note it down
- Now, on the current window, the user should lookfor the help menu and move to the update QuickBooks
- Once done with that, the user should verify thelocation information by clicking on options tab
- Also, if the shared download is fixed to Yes,then the drive in the download location must be the same drive that appears in the product information window
- In case the shared download is set to NO, thenthe directory of the download location must be the same as the QuickBooks desktop installation directory
- The user should change the state of location ifthe location has been set as incorrect
- Now, displace Yes with no, in case yes isselected and then hit save
- Or displace no with yes, in case no is selected
- After that select close
- And download the latest tax table again
By now, the usermight be able to get rid of the QuickBooks error 15102. In case the error persists, or if you have any query, then do not hesitate in getting in touch with our team at any point of time. Make a call at our QuickBooks Payroll support+1(800)761-1787, and our experts and certified ProAdvisors will provideyou with immediate assistance.
